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Case Study

Client: Environment Agency 1


My 360 degree feedback has shaken me — I need to do something about my managerial style.


A dedicated middle manager and devoted family man, Mr– was shocked when his annual 360 degree feedback portrayed him as bullish and insensitive. Keen to learn and find a new approach to working with his staff, he asked for a series of coaching sessions to tackle the impact he had on others. New perspectives included the effect of demands and non-negotiable stances, how to have his agenda received positively by peer colleagues, and ways to maximise willingness with subordinates with his teams.


Elizabeth English


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