Client: National Health Service Trusts – Airedale Trust
How can our healthcare leads move towards more successful interdisciplinary and multi-professional team-working, keeping a genuine focus on patient care?
Strategic leads in Greater Manchester asked us to support their clinicians in moving from silo-type approaches to service delivery into a fully integrated, multi-disciplinary context, focusing on how to lead across divisions and professions. Our Multi-Professional Leadership courses were delivered to Allied Health Professionals in Greater Manchester and Airedale, and were followed up by monthly Action Learning sets over six months. This allowed for real cognitive and behavioural changes to take root in the managers, many of whom were already highly skilled and experienced. The peer environment became a much valued resource during the period of transition towards fuller multi-professional working, while the Action Learning materials we introduced allowed them to deal with greater fluidity with difficult situations, and stressed staff. Their growing ability to express their own needs with clarity and calm also gave a greater confidence and authority to them as leaders, as well as opened the doors for a more genuine –and more efficient– resolution to the difficulties faced by team-members. As our testimonials show, the learning also positively affected our delegates personal lives.
‘Stimulating, thought-provoking, relaxing and well-structured approach to Multi-professional Leadership.’
–Healthcare Science Network Co-ordinator
‘I would like to take this opportunity of thanking both [your trainers] for a very thought provoking workshop. Not only have ‘the team’ noticed a difference, but my family also. My new approach has enabled me to resolve a year-long conflict with a very close family member which I am extremely grateful for, as well as many team issues. Thank you again.’
–Clinical Specialist Physiotherapist
‘Action Learning has influenced my behaviour ... especially in new or difficult situations.’
–Head of Histopathology
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