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Clients testimonialsHealthcare | Local and Central Government | Private Sector | Voluntary and Charitable Sector | Universities & Education | Spiritual Communities“An excellent way of looking at how you respond to your patients, colleagues and relatives at work and at home. But it needs more trainers that you can work in smaller groups and have more feedback.” F1 and F2 Doctors, Trent Deanery “The feedback and insightful comments from tutors after the role plays were very helpful, especially concerned with dealing with conflicts.” F1 and F2 Doctors, Trent Deanery “I would especially recommend this course for people whose job involves working with the general public and with sensitive issues.” F1 and F2 Doctors, Trent Deanery “Recommended not just for doctors in hospitals but for nurses and managers too!” F1 and F2 Doctors, Trent Deanery “The course is useful no matter what your job is. Generally good for human relations. Excellent tutor, pleasant friendly and genuine approach.” F1 and F2 Doctors, Trent Deanery “Very good, lively, entertaining, good quick pace. Not too much touchy-feely stuff and useless jargon.” F1 and F2 Doctors, Trent Deanery “Although I was pretty dubious about the whole thing by the end I really could see how it could be used… [the trainer] had a very calm and patient teaching style. He obviously cared that we got something out of the course.” F1 and F2 Doctors, Trent Deanery “I have today been on the F2 foundation training day entitled ‘Conflicts and Complaints’. So far, I have found this course to be invaluable, and highly recommend it. It crossed my mind that in many of the recent interviews for ST posts there was a station that involved dealing with such a situation. I feel that I would have benefited greatly from having this training before such interviews took place. Indeed, it is clear that some of my F2 colleagues had a distinct advantage as they had completed the course before some of the interviews took place.” A&E Doctor, Trent Deanery |
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