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Combining training in assertiveness with the insights
of
Nonviolent Communication™ is a unique way to
stand your ground and meet your own needs.
At the same time, we listen to the needs of others and
cultivate positive co-operation. We learn to act from
a sense of our own fulness and potency,
while appreciating these qualities in others.
This simple, yet powerfully transformative approach, will give you
the tools to:
- Ask for, and get what you want in an open, honest and direct
way
- Translate demands or criticism into needs
- Look for a win-win
outcome – where no-one gives up or gives
in
- Overcome the barriers to being more assertive
- Manage difficult situations more confidently
- Develop greater self-respect and self-esteem
- Avoid aggression or passivity through being ‘firm and
flexible’
Needs-Based
Communication
| Nonviolent Communication
(NVC) | Communication
Training | Assertiveness | Customer
Care
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