Life at Work specialises in communication – the basis for success and efficiency at work, as well as for your motivation and well-being.

Contact us to design a customised programme and for details of our two-day course, Communication at Work.

• Build relationships based on mutual respect and understanding
• Care for customers, clients or patients
• Give and receive honest feedback without blame
• Transform criticism into trust and openness
• Improve your leadership, coaching and mentoring
• Increase efficiency and make effective use of time

    > Contact us for a customised programme

Communication at Work

~ Your key to effective and fulfilling working relationships

~ The basis for enhanced performance with less stress

Getting your message across effectively is often challenging, so it’s important to continually develop and refine your communication skills.

This course gives you a creative edge, especially for those times when it really matters.

You will have increasing ability to:

• Communicate with more skill to get the results you want
• Learn the blocks to communication and how to avoid them
• Understand the reasons for a 'blaming' mentality, and how handle it
• Translate criticism into quality messages that increase understanding
• Achieve shared outcomes by distinguishing ‘needs’ from ‘strategies’
• Increase rapport as a context for effective communication
• Empathise, and express yourself with honesty, confidence and safety
• Enjoy productive and rewarding professional relationships

    > Contact us for a customised programme

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Needs-Based Communication | Nonviolent Communication (NVC) | Communication Training | Assertiveness | Customer Care