Communication Conflict resolution Leaders and teams Coaching and mentoring Stress reduction Personal development




 

Regardless of our many differences we all have the same needs. What differs from person to person is the strategy for fulfilling those needs.
— Marshall Rosenberg
(Founder of
NVC)

 

 

 

 

 

 

 

Believing that it is our nature to enjoy giving and receiving in a compassionate manner, I have been preoccupied most of my life with two questions. What happens to disconnect us from our compassionate nature, leading us to behave violently and exploitatively? And conversely, what allows some people to stay connected to their compassionate nature under even the most trying circumstances?
— Marshall Rosenberg

 

Nonviolent Communication™ (NVC) enables you to make clear requests to get the results you want, especially in tricky situations. It helps you to communicate with increasing honesty and empathy, and to transform blame into genuine trust and understanding. It also uncovers the underlying thinking patterns that hinder communication, and shows how we may actually benefit from the messages they are trying to give.

NVC has a profound effect on all relationships — work, home, social and political. It is taught worldwide, and is practised by people from very diverse cultural contexts (see www.cnvc.org).

You will have an increasing ability to:

  • Be honest without insulting people
  • Transform blame and criticism
  • Handle conflict with confidence
  • Take actions that meet everyone's needs
  • Create a quality of connection that heals rifts
  • Develop your emotional intelligence

 

Who is NVC for?
  • Businesses increase goodwill and cooperation with co-workers and customers
  • Health-care professionals develop systems that support patient-centred care
  • Social service agencies and NGOs find ways to meet staff and client needs constructively
    Police, military and prison personnel prevent and peacefully resolve conflicts
  • Education systems create healthy respect for diversity and differences
  • Families and couples communicate with mutual respect and understanding
  • Individuals break patterns of thinking that lead to arguments, anger and depression

 

Customised NVC courses, to meet particular needs:

  • Communication Breakdown and Conflict Resolution
  • Anger management
  • Telephone Aggression
  • Investigations into People (grievance issues etc.)
  • Giving and Receiving Feedback
  • Inner Transformation
  • Mediation
  • Group Facilitation

 

Further Links to Nonviolent Communication™ (NVC)

  • Life at Work offers training by internationally certified trainers with the Centre for Nonviolent Communication.
  • Nonviolent Communication™ was developed by clinical psychologist, Dr. Marshall Rosenberg, in the 1960s in the U.S., and is now taught world-wide within business, education, justice, peace-keeping, health-care, and personal development. Marshall will be in the UK in 2006.
  • In addition to a wide base in the U.S., teams of trainers now operate in Eastern and Western Europe, Russia, the Middle East, Indonesia, Malaysia, Singapore, India, Sri Lanka, Nigeria, Sierra Leone, Rwanda, Burundi, and several countries in Latin America.

 

Useful Links

Needs-Based Communication | Nonviolent Communication (NVC) | Communication Training | Assertiveness | Customer Care