Mediation & Reconciliation

Mediation helps you to resolve specific conflicts between individuals, or within teams and departments. Reconciliation helps to repair existing connections and relationships, which have become difficult over a period of time.

Our approach is to uncover the core values and motivations that are driving the situation, and enable those involved to move towards a strategy that supports the values and needs of all concerned. No-one is asked to give up or give in. In place of compromise, we help you to re-establish a meaningful connection, and to explore solutions that are mutually beneficial.

Our mediation will assist you by:

• Meeting with each party independently before a joint meeting if necessary;
• (Re-)Establishing a meaningful connection between the parties;
• Identifying the underlying interests, motivations and needs of each party;
• Allowing each party to hear and be heard by the other;
• Building back trust and commitment;
• Not judging who is right or wrong or imposing a settlement or solution;
• Acknowledging deeper feelings as well as personal requests;
• Moving from ‘having to’ to ‘wanting to’ associate with the other party;
• Developing mutually beneficial strategies;
• Completing the process with recorded points of agreement.