Course Information
 Leadership and Communication (3 days)
Leadership and Communication (5 days)
Active Listening (1 day)
Active Listening (Half-day)
Beyond Bullying: Causes, Prevention and Cure (1 day)
Coaching and Mentoring for individuals
Communication for Teams (1 day)
Communication in Healthcare (2 days)
Conflict Resolution – a 3-part course in Needs-based communication (see below)
Conflict Resolution – Part 1: Active Listening
Conflict Resolution – Part 2: Empathic Communication
Conflict Resolution – Part 3: Managing Confrontation
Decision Making in Depth
Empathic Communication (1 day)
Empathic Communication (Half-day)
Fine arts of Facilitation
Improving Feedback Skills (1 day)
Improving Feedback Skills (Half-day)
Focusing
Dealing with Conflicts and Complaints for Healthcare Professionals (2 days)
Developing Inner Resources (1 day)
Living and Working with Nonviolent Communication™ and Focusing
Managing Conflicts and Complaints (2 days)
Managing Confrontation
Mediation and Reconciliation
Needs-Based Communication (2 days)
Negotiation Skills
Nonviolent Communication™
Recognition and Motivation (1 day)
Resolving Conflicts (1 day)
Improving your Sleep, Dealing with Insomnia
Teams in Transition (1 day)
Team support Day
Transforming Anger (four half-days)
Transforming Anger (1 day)
Articles
A New Communication Course for Junior Doctors – Jonathan Beard, M.Ed. and Elizabeth English, D.Phil.
Sleep Article – Elizabeth English, D.Phil.
TIMES article on NVC
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