Information Sheets (downloads)
Here is a list of all our pdf downloads — giving you easy access to information about our different courses, and our approaches to consultancy and coaching.
Active Listening
Beyond Bullying Causes, Prevention and Cure
Building Confidence
Challenging Conversations
Coaching and Mentoring
Communicating with Customers & Clients
Communication for Teams
Communication in Healthcare (2 days)
Communication in Sales
Conflict Resolution A 3-part course in Needs-based communication
Dealing with Conflicts and Complaints
Decision-making in Depth
Developing Inner Resources
Discovering our Inner World
Embodied Practice
Emotional Intelligence
Empathic Communication
Focusing and Dharma Practice
Improving Feedback Skills
Improving your Sleep
Introduction to Focusing
Leadership and Communication (Three days)
Leadership and Communication (Five days)
Learn Facilitation
Learn Negotiation
Managing Conflicts and Complaints
Managing Confrontation
MBTI Factsheet
MBTI for Sales
Mediation and Reconciliation
Meeting the Challenge
Mindful Communication
Mindful Conversations
Mindful Emotions
Mindful Relationships
Mindfulness-based Stress Reduction
Needs-based Communication
New Communication Course for Junior Doctors
Nonviolent Communication™
PDF Proposal
Presentation Skills
Recognition and Motivation
Resolving Conflicts
Sleep Article
Team Support
Teams in Transition
Transforming Anger
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