Information Sheets (downloads)
Here is a list of all our pdf downloads — giving you easy access to information about our different courses, and our approaches to consultancy and coaching.
 Active Listening
Beyond Bullying Causes, Prevention and Cure Building Confidence Challenging Conversations Coaching and Mentoring Communicating with Customers & Clients Communication for Teams Communication in Healthcare (2 days) Communication in Sales Conflict Resolution A 3-part course in Needs-based communication Dealing with Conflicts and Complaints Decision-making in Depth Developing Inner Resources Discovering our Inner World Embodied Practice Emotional Intelligence Empathic Communication Focusing and Dharma Practice Improving Feedback Skills Improving your Sleep Introduction to Focusing Leadership and Communication (Three days) Leadership and Communication (Five days) Learn Facilitation Learn Negotiation Managing Conflicts and Complaints Managing Confrontation MBTI Factsheet MBTI for Sales Mediation and Reconciliation Meeting the Challenge Mindful Communication Mindful Conversations Mindful Emotions Mindful Relationships Mindfulness-based Stress Reduction Needs-based Communication New Communication Course for Junior Doctors Nonviolent Communication™ PDF Proposal Presentation Skills Recognition and Motivation Resolving Conflicts Sleep Article Team Support Teams in Transition Transforming Anger
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